Last Updated on 12-06-2021. This privacy policy is effective immediately.

INTRODUCTION

At Lash Envy Studios, we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contact us link.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, postal address, e-mail address, telephone number or ANY OTHER INFORMATION THE WEBSITE COLLECTS THAT IS DEFINED AS PERSONAL OR PERSONALLY IDENTIFIABLE INFORMATION UNDER AN APPLICABLE LAW (“personal information”);
• that is about you but individually does not identify you, and/or
• about your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
• From third parties, for example, our business partners.

INFORMATION YOU PROVIDE TO US.

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal Information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES.

Some content or applications, including advertisements, on the Website are served by third-parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products or services that you request from us.
• To provide you with information about our services
• To provide you with notices about your account/subscription, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• To fulfill any purpose for which you provide it.
• For any other purpose with your consent.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
• To third parties to market their products or services to you if you have consented to these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “e-mail a friend” feature of our Website, we will transmit the contents of that e-mail and your e-mail address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use and other agreements, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

• Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
• We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

ACCESSING AND CORRECTING YOUR INFORMATION

You may send us an e-mail via our contact link to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our terms of use.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the Contact Us link.

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by e-mail to the e-mail address specified in your account and/or through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact via our Contact Us link.

TERMS & CONDITIONS

LASH ENVY STUDIOS POLICIES

ARRIVAL Please aim to arrive 5-10 minutes before your scheduled appointment time with clean/makeup free eyes and lashes. Extra time spent cleaning your lashes will mean less time lashing. If you arrive after your scheduled appointment time, it may not be possible to extend the time available for your booked service; if your service is shortened due to your late arrival, you will still be charged the full cost of the service. Initial_____

CHANGING YOUR APPOINTMENT A minimum of a 24-hour notice is required to reschedule/cancel a booked appointment or a $25 fee will be charged. Our stylists work on commission so if they don’t have an appointment, they don’t have income. Initial_____

CANCELLATION OR NO SHOW As a courtesy, appointment reminders are sent out 48-72 hours either by text, email or both. If an appointment is cancelled or rescheduled within 24 hours of your appointment, you will be charged $25 as a cancellation fee. If you reschedule or no show your appointment within 4 hours of your scheduled appointment time, you will be charged $50 as a cancellation fee or if you are a member, we will use one fill. No shows are charged $50. Initial_____

OTHER ARTISTS’ WORK. If you currently have eyelash extensions on from another lash artist, there may be the possibility that your current extensions will need to be removed and put back on properly. This will be discussed and fully explained to you prior to any service being performed. Initial_____

REFUND POLICY You are paying for artist time, product and other expenses used to provide you with a service. No refunds will be given for any reason on services or products. If you are unhappy with a service, you may contact us within 72 hours of your appointment to discuss your concerns and if a fix can be done to address your concerns, it will be done so with a complimentary 30-minute touch up if it is at the fault of application or product. Any concerns addressed after 72 hours of your last appointment, or if you failed to follow the proper aftercare instructions, you will be charged full price for the service. Initial_____

__________________________ _______________________________ _____/_____/ 2020Client Print Name Client Signature Date

Waiver & Release Form

Initial______I understand there are risks associated with having artificial eyelashes applied to and/or removed from my existing eyelashes, and that notwithstanding the utmost of care in the application or removal of these products, there still exist risks associated with the procedure and product itself, which include, without limitation, eye irritation, eye pain, discomfort, and in rare cases, blindness when improperly handled.

Initial______I authorize my Lash Envy Studios Professional to perform the semi-permanent eyelash extension procedure. I understand this procedure requires individual synthetic eyelashes to glued to my own natural lashes/brows. I understand that it is my responsibility to remain still during the application and to keep my eyes closed during the entire process until otherwise advised. I understand that it is my responsibility to remove my contacts prior to application of extensions. I have been fully informed as to the methods and procedures concerning the semi-permanent eyelash/brow extension application. The known risks of the cosmetic procedure I have chosen have been disclosed to me. Some cases may result in other complications such as transient eye redness and irritation and allergic reaction to the adhesive, under eye gel pads or tape, or any other products used. If at any time I am uncomfortable with the extension procedure, I will inform the stylist and s/he will gladly rectify the problem, including ending the session if necessary. It has been represented to me that no guarantees, warranties, promises commitments, or other statements as to the results of this service have been made, and I acknowledge that I have received no particular representations or guarantees, and I am consenting to the procedure at my own risk. I have revealed or disclosed on the Client Registration & History Form all conditions and circumstances regarding my health and health history, medications being taken and any past reactions to products used or medications taken. Additional concerns could occur or be discovered during or after the procedure, which could affect my ability to tolerate the procedure.

Initial______I understand the longevity of my eyelash extensions requires my careful maintenance. I understand basic make-up application and normal lifestyle can resume after the application. However, during the first 24 hours after the application I should avoid replacing contact lenses, water, liquids, steam, excessive heat, and cosmetics (skincare, mascara, etc.) for extended longevity and flexibility of my eyelash extensions. I also understand that even after the first 24 hours, I need to avoid the following activities: excessive swimming, sauna, steam rooms, pulling on lashes, using oil-based or waterproof cosmetics or cleansers. Using mechanical curlers or crimping lashes in any way is not recommended while wearing eyelash extensions. Eyelash lifts or tints are not recommended when wearing eyelash extensions.

Initial______ I, as herein signed, release, give up, acquit and discharge Lash Envy Studios (Lash Envy, LLC), my Lash Envy Trained Professional and/or anyone affiliated with Lash Envy, LLC (DBA Lash Envy Studios) including any partnership, corporations or company associated with said individual/business from any claims or damages of any nature. I agree to pay any costs of legal services necessary to further effect or confirm said release. I further agree that this release shall be in contemplation of any possible damages, either known or unknown at the signing of this waiver and release form, and said damages are specifically waived following the signing of this waiver and release form. I further agree to hold Lash Envy, LLC DBA Lash Envy Studios and any employee or contractor nameless and harmless from any and all damages. I release Lash Envy, LLC DBA Lash Envy Studios and all employees or contractors from any responsibility for pre-existing conditions I have not revealed, or any consequential change to those conditions that arises subsequent to the procedure. I understand that I am responsible for any medical treatment I may need to receive as a result of getting this procedure. I accept full responsibility for these and any other complications, which may arise or result during or following the eyelash extension procedure(s), which are to be performed at my request.

(Optional) I, the client herein signed, hereby give Lash Envy, LLC and its employees/contractors, the absolute right and unrestricted permission to take, use, and display photographic images of me, through any form of media (print, digital, electronic, broadcast, or otherwise) at any location for art, advertising, media release news articles, marketing, publicity, archival, or any other lawful purpose. I waive any right to royalties or other compensation arising from or related use of photographic images of me.

I acknowledge that I have read and agree to the provisions, terms, and conditions provided in the Lash Envy, LLC (DBA Lash Envy Studios) Waiver and Release Form. I agree to assume all risks of injury associated with eyelash/brow extension application, and agree to hold harmless Lash Envy, LLC, the Professional and/or anyone affiliated with said professional by signing below.

Signature: Printed Name:

Parent/Guardian Signature: Printed Name:

List someone you think would be interested in lash extensions, and receive $10 off YOUR next service!

Name:________________________Email:__________________________Ph:______________________

This is a legal agreement between the person (“Customer”) agreeing to these Terms of Service (“Terms”) and the applicable contracting entities at www.lashenvystudios.com. Also referred to as Lash Envy, LLC & Lash Envy ll, LLC, dba Lash Envy Studios. By accepting these Terms, signing a Form, or using the Services, you represent that you are of legal age and have the authority to purchase the services and products available at lashenvystudos.com-. Terms and Conditions and Privacy polices are available at https://www.lashenvystudios.com in each case, as applicable (collectively the “Agreement”). You further confirm that you have obtained all necessary approvals to enter this Agreement, or as required by law or your internal policies such as minors.

Changes to Services. We reserve the right to enhance, upgrade, improve, or modify features of our Services as we deem appropriate and at our discretion.. We may offer additional functionality to our standard Services or premium feature improvements for an additional cost. Proprietary Rights. You acknowledge that we or our licensors retain all proprietary right, title and interest in the Services, our name, logo), and any related intellectual property rights, including, without limitation, all modifications, enhancements, derivative works, and upgrades thereto.

• Services Booked. You may book Services using our online booking processes or by phone. Acceptance of your Booking is subject to putting a credit card on file to hold the appointment. Each Appointment shall be treated as a separate and independent Order.
• Fees and Payment. You agree to pay all applicable, undisputed fees for the Services on the terms set forth in our Agreement. Services are final and non-refundable. You are responsible for all fees and charges you incur including late cancel fees and no-show fees. You agree that we may charge any of your payment methods on file with us for your Services, membership or products in general, and we may take steps to update your payment card information (where permitted) to ensure that payment can be processed. We may, where permitted by applicable law, suspend or terminate your Services if at any time we determine that your payment information is inaccurate or not current, and you are responsible for fees and overdraft charges that we may incur when we charge your card for payment. We will not agree to submit invoices via any customer procure-to-pay online portal or Electronic Data Interchange (EDI) portals. We reserve the right to update the price for Services at any time and price changes will be effective as of your next billing cycle for Members or at the time of the service. In accordance with applicable law, we will notify you in a timely manner of any price changes by publishing on our website, emailing if you are a Member, or quoting you.
1. Sales, Promotional Offers, Coupons and Pricing. Sales, promotions and other special discounted pricing offers are temporary and may expire. We reserve the right to discontinue or modify any coupons, credits, sales, and special promotional offers at our sole discretion.
3. Disputes; Delinquent Accounts. You must notify us of any fee dispute within 3 days of the date services rendered, and once resolved, you agree to pay those fees within 15 days. We may, on notice to you, suspend or terminate your Membership and/or Service if you do not pay undisputed fees, and you agree to reimburse us for all reasonable costs and expenses incurred in collecting undisputed delinquent amounts.

Taxes and Withholding. You are responsible for all applicable sales, value-added, goods, withholding fees imposed by any government entity or collecting agency based on the Services. In all cases, you will pay the amounts due under this Agreement to us in full without any right of set-off or deduction.

Membership Terms. The commitment for your purchase of Services/Memberships will be as specified on an Agreement and begins on the Effective Billing Date you choose. The Memberships will automatically renew and may be cancelled by giving us a written 30-day cancellation notice. You will be billed one last time with any credits available for use within the next 90-days at which time they will expire.

1. • Your Privacy and Security. We maintain a global privacy and security program designed to protect your information and any associated personal data we may collect and/or process on your behalf. You understand that your personal data may be processed in connection with your use of our Services, software, and websites which are provided via equipment and resources located in the United States

1. • Your Accounts. You are solely responsible for (i) all use of the Online account by you. We do not send emails asking for your usernames or passwords, and to keep your accounts secure, you should keep all usernames and passwords confidential. We are not liable for any loss that you may incur if a third party uses your password
   • COMPLIANCE WITH LAWS. In connection with the performance, access and use of the Services under the Agreement, each party agrees to comply with all applicable laws, rules and regulations including, but not limited to privacy, and data protection laws and regulations or account. We may suspend the Services or terminate the Agreement if you are using the account in a manner that is likely to cause harm to us or if we have reasonable grounds for suspecting any illegal, fraudulent, or abusive activity on your part. You agree to notify us immediately and terminate any unauthorized access to the account or other security breach.

Thank You for Visiting the Website.